Refund policy

Returns & Refunds

Your satisfaction is our #1 priority. We want you to be happy with your purchase and are committed to providing you with great customer service.

 

30-Day Return Policy

We offer a 30-day return policy. You have 30 days from the date of delivery to request a return. A return request must be submitted and approved before the item is shipped back.

 

Items must be new, unused and in their original condition to qualify for a full refund.

If the return is due to an error on our part, such as receiving an incorrect or defective item, we will also cover the return shipping costs.

 

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If your item is damaged, defective, or incorrect, contact us as soon as possible so we can make it right.

 

Refunds

Once we receive and inspect your return, we’ll let you know if your refund has been approved.

Approved refunds are issued to your original payment method within 2–5 business days. Your bank or credit card company may need additional time to post the refund to your account.

If you have not received your refund within 10 business days after approval, please contact us.

 

Questions?

We're here to help!

Phone: (916) 617-2738
Email: support@copieroutlet.com

Our customer service team will be happy to assist you with any questions about your order or return.